What kind of printing does Canon Print Online do? We offer all kinds of printing services as you need, including (but of course not limited to): books, brochures, flyers, greeting cards, letterheads, catalogs, manuals, newsletters, posters, sell sheets, promotional materials, banners, and business cards, envelopes, proposals, magazines, surveys, bidding documents and so on with custom sizes available.
What about the security problem? We have instituted the most advanced security measures available on the Internet to protect your privacy. We respect your privacy and have taken all necessary steps to ensure that your privacy is protected as you order from our web site. We have a firm commitment to ensuring that others do not intercept the private information that you provide to us on our site.
How do I place an order and upload my file? Go to the ordering pages or forward your needs via emailing the uploading instructions to us. You can go anytime to the File Upload tab to review your options and forward instructions.
What kind of paper do you use? We offer different kinds of paper, depending on what you are ordering. The individual pricing pages show all of the standard options. We use a high quality sheet for all orders. Please feel free to contact us if you need a different type of paper and then we will advise you the specific price.
I don’t see my document size listed. Can I still get it printed? Sure! We can use a paper which is bigger than your job and then we will trim it to the size you need. Please go to the Custom Quote tab or online service on the home page, and input you document dimensions. It is convenient.
We need special paper, and also we have special requirements. Can you print it? Sure, we can! If you need a special paper or have special requirements like embossing, we can do it too! We are a professional commercial printer that can deal with almost any job. If you have any more questions about custom order information, just go to the home page and click online service. We offer a human touch service.
What is variable printing? Variable printing is for customers who want different things on the same sort of document, such as numbered coupons, company information sheets with different branch addresses, business cards with different names, or the same business card with different backgrounds.
No minimums? No matter you need 10,000, or 100, or just 1 copy of your document – Canon Print Online is happy to do it!
What kinds of payment does Canon Print Online accept? Alipay would be preferred. L/C, T/T are also acceptable.
Do I need to create an account to Canon Print Online each time? No! Just once, because Canon Digital Printing has the function of conveniently saving the information of every customer on its secure servers at the first time.
What types of storage media do you accept? CD, DVD, Zip are all OK.
What file formats can you take? We can transform any file output into a PDF such as Mac or PC version of PageMaker, InDesign, CorelDRAW, Illustrator, Photoshop, Freehand, Publisher, Word, PowerPoint and so on. You can save time and money by using our Desktop PDF print driver which allows you to generate a print ready file from almost ANY digital file right from your computer. No more problems with font conflicts or word wrapping.
How about matching the color on my printing job to what I see on my color monitor? We offer a digital proof which is directly from the file and the color match is very accurate. Also we will make changes according to your requirements.
Can I get my order carried out more quickly? Yes, just select the faster production time when you place your order.
How long will it take to get my order delivered to me? We offer quick turn-around: 2-4working days after proof approval.
How long does it take for me to get the proof? You should get your online proof within 1 working day.
Which kind of proof could you offer? We can provide both electronic proof and paper proof. Frankly, we strongly recommend paper proof if time permits.
How do I order multiple items? Please place separate orders for each piece you want to be printed. For example, if you want 2 different 8.5x11 brochures, then place 2 separate orders. The price for 5,000 of one brochure is not the same as the price for 2,500 of 2 different brochures respectively.
Special Shipping Services Along with the quantity and product type you want to order,please provide us the exact address so that we could advise you of the additional shipping cost.
What if I want to change something on my order after I've approved the proof? Call or email us as soon as possible and we will do our best to accommodate your change.